Privacy Policy

At Veterans Volunteer Services (VVS), we are committed to protecting the privacy and personal information of our veterans, volunteers, donors, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our programs and services.

1. Information We Collect

We may collect personal information that you voluntarily provide when registering for membership, volunteering, donating, or contacting us.

• Identity Data: Name, date of birth, military service number, rank, and branch of service.
• Contact Data: Email address, phone number, and residential or mailing address.
• Financial Data: Payment information processed securely through trusted third-party providers such as Paystack.
• Technical Data: IP address, browser type, cookies, and website usage analytics.

2. How We Use Your Information

The information collected by VVS is used strictly for organisational and operational purposes including:

• Membership verification and military service confirmation.
• Volunteer program coordination and community engagement.
• Donation processing and issuance of payment receipts.
• Sending newsletters, updates, and information about veteran programs and events.
• Compliance with Nigerian legal and NGO regulatory requirements.

3. Data Disclosure and Sharing

VVS does not sell or rent your personal information to third parties.

Your information may only be shared under the following circumstances:

• Service Providers: Trusted vendors assisting with payment processing, website hosting, or communications under strict confidentiality agreements.
• Legal Obligations: Where disclosure is required by law, court order, or governmental request.
• Volunteer Coordination: Limited contact information may be shared with approved project leaders when necessary for volunteer activities.

4. Data Security

We implement appropriate technical and administrative security measures including SSL encryption and restricted database access to safeguard your information against unauthorized access, misuse, or disclosure.

Access to sensitive veteran data is limited only to authorised VVS personnel who are bound by confidentiality obligations.

5. Your Rights

Under applicable laws including the Nigeria Data Protection Act, you may have the right to:

• Access: Request copies of the personal data we hold about you.
• Correction: Request updates or corrections to inaccurate information.
• Deletion: Request the removal of your information from our active systems.
• Withdrawal of Consent: Unsubscribe from promotional communications at any time.

6. Cookies and Tracking

Our website uses cookies and related technologies to improve website functionality and user experience.

You may disable cookies through your browser settings, although certain features such as member login systems may not function correctly without them.

7. Third-Party Links

The VVS website may contain links to external websites or military resource portals. We are not responsible for the privacy practices, security, or content of third-party websites.

8. Changes to This Policy

Veterans Volunteer Services reserves the right to modify or update this Privacy Policy at any time.

Significant changes will be communicated by updating this page and revising the “Last Updated” date displayed above.

9. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us: